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Privacy Policy

The protection of your personal data is of particular concern to us. We therefore process your data exclusively on the basis of the statutory provisions (GDPR, TMG). In this privacy policy, we inform you about the most important aspects of data processing on our website.

1. Controller

Responsible for data processing is:
Vera Löser, Faberstraße 20, 67063 Ludwigshafen
info@veraloe.net

2. Collection and processing of personal data

We collect, store and process personal data only insofar as this is necessary to offer you our services and to process inquiries.

a) Contact form

If you contact us via the contact form, the data you provide (e.g. name, email address, message) will be used exclusively to process your inquiry. This data will not be passed on to third parties without your express consent.

b) Server log files

When you visit the website, the server automatically collects and stores information in so-called log files. This includes IP address, Date and time of access, Browser type and version, Operating system. This data is used exclusively to ensure trouble-free operation and to improve our offer and does not allow any conclusions to be drawn about your person.

8. Cookies

Our website uses cookies to enhance your browsing experience and provide personalized services. Cookies are small text files that are stored on your device when you visit our website. We use both session cookies, which expire when you close your browser, and persistent cookies, which stay on your device until they expire or you delete them.

Types of cookies we use:

  • Essential cookies: These are necessary for the website to function properly and cannot be switched off in our systems.
  • Analytics cookies: These help us understand how visitors interact with our website by collecting and reporting information anonymously.
  • Functional cookies: These enable the website to provide enhanced functionality and personalization.

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

By clicking "Accept" on our cookie banner, you agree to the use of all cookies. If you click "Decline," only essential cookies will be used. You can change your cookie preferences at any time by clearing your browser data and reloading the page.

4. Legal basis for data processing

Your personal data is processed on the basis of Art. 6 para. 1 lit. b GDPR (fulfillment of a contract or pre-contractual measures) and Art. 6 para. 1 lit. f GDPR (legitimate interest, e.g. for security measures).

5. Storage period

Personal data will only be stored for as long as is necessary to process your request or to fulfill legal obligations.

6. Your rights

You have the right to request information about your data stored by us at any time. In addition, you can request the correction, deletion or restriction of the processing of your data. You also have the right to object to the processing or to request data portability. Please send your requests to: info@veraloe.net. If you believe that the processing of your data violates the General Data Protection Regulation, you can lodge a complaint with the competent supervisory authority.

7. Security

We use technical and organizational security measures to protect your personal data from loss, unauthorized access or misuse.